Support

The DataLad project has several community support channels for users and developers to get in touch with other community members and DataLad core developers. Learn more about how these support channels are managed by visiting the Support section of the Governance page.

Chat (Matrix)

We run and attend two main chatrooms on https://matrix.org:

• Main DataLad Chat
• DataLad Office Hour

The main chat is a general purpose room for any topic. The office hour chat is more focused on user support and also used to coordinate the online office hour.

Office Hour

We run a weekly online office hour, where anybody can pop in to ask questions or to demo challenges. The location/link is communicated via the office hour chatroom. This is also the place where cancellations or holiday breaks are announced.

The current office hour slot is every Monday 14:00 CE(S)T.

Q&A Portals

There is some monitoring of Q&A portals:

• neurostars.org using the datalad tag. This is the most active Q&A site for DataLad-related questions, due to the historically large user community in this field.
• stackoverflow.com using the datalad tag

Issue Trackers

Anyone is welcome to report bugs or request new features by filing issues through the relevant issue trackers for DataLad products.

Mailing List

Communications on management, strategic planning, decision-making, and voting for the DataLad project take place publicly on the datalad-devel mailing list; all DataLad contributors are encouraged to subscribe.